Monday, 10 March 2014

Relocating? Put your feet up and we’ll do the rest



As a New Zealander, I can speak from experience about how stressful relocating can be, particularly if you have a young family. Some of our clients have to wait as long as three months for their shipping to arrive, their pets have to go in to quarantine, and they have to think about which school their children are going to go to. It’s a lot to take in. The last thing you want to think about is furnishing your home. You want to curl up on your sofa and relax.

Our furniture rental service is designed to take away the hassle of furnishing your new home, leaving you stress free and able to enjoy your new surroundings. As soon as you arrive, you can go to your agent, pick up the keys, and head straight to your furnished home. All you have to do is unpack your suitcases.

Who uses our service?

The likes of HSBC, Shell UK, the London Stock Exchange, Four Seasons Hotels, and Goldman Sachs have all used our service to help relocate their staff. The majority of clients are international with around a quarter being relocations from other parts of the UK. Most are from English speaking countries such as the U.S., Australia and New Zealand, but many are from Europe, the Middle East and Asia.

We can work directly with end-users or go through their companies or relocation agents. As one might expect, the greatest demand for our service is from people moving to London, however, we do operate throughout the UK with regional offices in Manchester and Edinburgh.

How much does it cost?

We are extremely competitive on price. For a 12 month contract, prices start from £132 per month and can go up to as high as the client wants depending on the size of the property and the quality of finish they’re after. We ask for the first three months upfront – but after that – there is nothing to pay until month four, with monthly payments thereafter. If the contract is longer, we usually reduce our monthly fee, and there is a break clause allowing clients to terminate the contract with early exit charges. There is an additional delivery and installation fee of £99 each way (which can be higher for large properties), but for that the team will make the bed, assemble and tune in all of the TVs, and install the kitchenware. They literally take care of everything.

How does the process work?

Before we start, we look at a floor plan of the property and speak to the occupier to find out what styles they like, the age of their children if they have any, and what lifestyle needs they have. For example, if they will be spending a lot of time working from home, we might create a study area for them. If they wish to, clients can ask us for the exact items, but given our interior design capability, they usually trust us to make the decision for them.

If required, we can also arrange site visits to check the furniture suits the space and that we can physically get items into the property. As a bespoke service, we also offer ‘alterations’. It’s hard for clients to get their order spot on, so once they have moved in we give them time to test it out and decide if there is anything they want changed. If they want an extra chest of drawers or an armchair removed so the children have more room to play, we will come back and make the changes free of charge.

We have a great relationship with estate agents, relocation agents, and property managers enabling us to make the furnishing side of relocating as easy and seamless as possible. We manage the installation process from start to finish, picking up keys directly from the agent, arranging a delivery time, and installing the furniture ourselves.

Why rent?

Not only do our rental packages offer great value, but they also offer flexibility for people initially staying short-term – who don’t want the expense of purchasing furniture – or the issue of what to do with it when they move. Having this flexibility is a must for our corporate clients, particularly if they are footing the bill. After all, they don’t know whether the individual will settle, or they may need to move them again to another office.

The rental option is useful for landlords too. It can help them to increase the pool of tenants willing to let their property. Many of our investor clients have marketed their properties unfurnished or furnished by offering tenants one of our rental packages as part of the deal. It also enables them to present the tenant with a clear monthly cost for both options.

With all of our rental products there is an option to buy the furniture if the client decides to stay longer, so renting can be a ‘try before you buy’ option.

Why David Phillips?

With over £2 million worth of stock at our warehouse, thousands of additional products that can be ordered through our suppliers, and our unrivalled infrastructure, we offer customers fantastic choice and a super-fast service.

We have helped some of the largest companies in the UK to relocate their staff and are members of the Association of Relocation Professionals. We also have award winning customer service, so sit back, relax, and leave the rest to us.

If you would like to enquire about our relocation packages, please call us on 0845 685 0477, or visit our website. We will be happy to help you with your requirements.